This channel is under maintenance?

[Kee]

This channel is under maintenance

Don't deposit your balance to cash balance ever! I have always used crypto and it was without a problem. Today I used the method of depositing to cash balance. I won and wanted to withdraw, bank transfer withdrawal method was available. When I withdrew the funds after a few minutes I received a refund and the message "this channel is under maintenance" popped up Coincidence? Everything was working until I tried to withdraw the funds? Something strange this coincidence I regret that I used this method... if I had paid the crypto improvement today I would have already had the funds in my account. I am 100% sure that bc.game is doing this on purpose and the tech support is lying that there is maintenance work. Other people had the same problem. 

[MaryBCGAME]

1 hour ago, Kee said:

This channel is under maintenance

Don't deposit your balance to cash balance ever! I have always used crypto and it was without a problem. Today I used the method of depositing to cash balance. I won and wanted to withdraw, bank transfer withdrawal method was available. When I withdrew the funds after a few minutes I received a refund and the message "this channel is under maintenance" popped up Coincidence? Everything was working until I tried to withdraw the funds? Something strange this coincidence I regret that I used this method... if I had paid the crypto improvement today I would have already had the funds in my account. I am 100% sure that bc.game is doing this on purpose and the tech support is lying that there is maintenance work. Other people had the same problem. 

Hi there! I'm sorry for the inconvenience you're experiencing. Bank transfer methods occasionally undergo maintenance to improve service reliability and security. I completely understand how frustrating it can be when this occurs right after a win. Let me assure you that bc.game would never deliberately disrupt a withdrawal method. Crypto deposits and withdrawals typically face fewer disruptions, which may explain why your crypto transactions have been smoother.

I'd recommend checking with support periodically for updates on when the bank transfer option will be available again. In the meantime, if you prefer immediate withdrawals, using crypto options could be a reliable alternative.

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